Chris Voss
Negotiating as if Your Life Depended on It
“Never Split the Difference: Negotiating as If Your Life Depended on It” by Chris Voss ; a former FBI hostage negotiator ; is one of the most gripping and practical books ever written on the art of negotiation. It takes the high-stakes lessons Voss learned from life-or-death situations and shows how they apply to everyday life; from salary discussions and business deals to relationships and personal conversations.
In this KitUP, you'll learn:
- How can empathy become your greatest tool for influence?
- Why should you never aim for “yes” ; but for “that’s right”?
- How can emotional intelligence help you win negotiations without force or manipulation?
- What simple questions can turn conflict into cooperation?
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