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内容简介
讲了什么？
亚当·格兰特揭示了职场感谢的悖论：在德国363人数据录入实验中，一张感谢卡让未被感谢者的绩效提升超过10%，而收到卡片者仅提升3.3%。美国大学募捐中心的现场测量证实，驱动行为改变的不是胜任感，而是被重视的感觉。但当认可像结案证书般颁发时，15329名学生的缺勤率反而上升了8.3%。
你将了解：
- 感谢为何对旁观者比接收者更有效
- 归属信号与能力信号的本质区别
- 认可变成常规奖励后为何失效
亚当·格兰特揭示了职场感谢的悖论：在德国363人数据录入实验中，一张感谢卡让未被感谢者的绩效提升超过10%，而收到卡片者仅提升3.3%。美国大学募捐中心的现场测量证实，驱动行为改变的不是胜任感，而是被重视的感觉。但当认可像结案证书般颁发时，15329名学生的缺勤率反而上升了8.3%。
你将了解：
- 感谢为何对旁观者比接收者更有效
- 归属信号与能力信号的本质区别
- 认可变成常规奖励后为何失效
