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内容简介
讲了什么？
瓦妮莎·博恩斯的研究揭示了一个令人意外的真相：你拒绝别人时预想的愤怒和疏远，在测量中远比实际发生的要小。实验让拒绝方和被拒绝方分别描述同一次拒绝，结果显示拒绝者总是描绘出更阴暗的画面。更耐人寻味的是，那些自认为太强硬的人，在对方眼中往往恰到好处。果断如同盐，太少或太多都会毁掉一道菜。
你将学到：
- 为何你记住的是那句话，对方记住的是那个决定
- 房间里的期待如何决定谁总被请求
- 两种错觉如何让你说了不却仍付出代价
瓦妮莎·博恩斯的研究揭示了一个令人意外的真相：你拒绝别人时预想的愤怒和疏远，在测量中远比实际发生的要小。实验让拒绝方和被拒绝方分别描述同一次拒绝，结果显示拒绝者总是描绘出更阴暗的画面。更耐人寻味的是，那些自认为太强硬的人，在对方眼中往往恰到好处。果断如同盐，太少或太多都会毁掉一道菜。
你将学到：
- 为何你记住的是那句话，对方记住的是那个决定
- 房间里的期待如何决定谁总被请求
- 两种错觉如何让你说了不却仍付出代价
