Subscription Terms

For subscriptions bought on the kitUP website, the seller and merchant of record is the authorised reseller shown at checkout and on your receipt (the "Authorised Reseller"). Web payments are processed by Recurly and Stripe.

If a trial is offered, the free period and the price and billing frequency that apply afterward are shown before you start. Unless you cancel during the trial, your subscription begins automatically and you are charged the price shown.

Your subscription renews automatically at the end of each period (for example every 1, 3, or 6 months) at the price disclosed at purchase, until you cancel.

By confirming your purchase you expressly authorize kitUP (via its payment provider) to charge your payment method the amount and frequency shown, on a recurring basis, until you cancel.

For web subscriptions we send a reminder before each renewal: at least 7 days before, and 15 to 45 days before for any term of one year or longer. Each reminder states the amount, the date, and how to cancel.

We may change the subscription price. For web subscriptions, price increases are notified to you by email at least thirty (30) days before they take effect. If you do not agree to the new price, you may cancel your subscription free of charge before the increase applies. Until then, you continue at the price disclosed at purchase. For subscriptions purchased through an app store (Apple App Store, Google Play, or other platforms), price changes are subject to that platform’s own notification and consent process.

Canceling stops auto-renewal; you keep access until the end of your current period. Deleting the app does not cancel.

• App Store / Google Play: turn off auto-renewal in your store account settings at least 24 hours before the period ends.
• Website: cancel anytime, as easily as you signed up, via the “Cancel Subscription” page or by emailing info@kitup.net. We apply it within 7 days and confirm by email.

App Store and Google Play purchases follow that store’s refund policy. Website purchases are handled by the Authorised Reseller under Section 5 of our Terms of Service and your local consumer rights. Contact info@kitup.net.

Questions about this policy: info@kitup.net.